SHIPPING
How long does it take for my order to ship?
Domestic orders will be processed and shipped within two business days of the order date, excluding weekends and holidays. Delays in processing will be communicated within 24 hours.
Orders with expedited shipping will go out the next business day if placed before 2pm CST.
Do you ship Internationally?
To inquire about availability and rates, contacts us at info@lackeredobjects.com
Shipping policy
Orders are shipped within two business days of the order date via FedEx Ground and tracking numbers are provided. If expedited shipment is required, please contact us at info@lackeredobjects.com (additional fees apply).
Shipping Insurance
We do not provide shipping insurance for purchases. If you require shipping insurance, please contact us at info@lackeredobjects.com and we will provide additional rate information via FedEx.
CARE & MATERIALS
How do I care for the materials?
We use a urethane-based paint with a thick urethane clear coat finish. To clean painted areas, we suggest using a microfiber cloth paired with a spray wax product. Avoid using acetone based or harsh cleaning products.
100% wool felt has been applied to objects that require protection when placed on a surface. Custom felting is noted in product descriptions. No cleaning is required.
PROCESS
How are LACKERED Objects made?
Every object is one of a kind and has been modified by artisans through their individual craft and technique — all meticulously done by hand. Our creative collaborators have a deep understanding of our quality standards.
RETURNS
What is your return policy?
All sales are final. Please email us with any questions or concerns regarding your order at info@lackeredobjects.com
TRADE
Do you offer a trade discount?
For interior designers and hospitality. We do not wholesale to retail stores. To inquire about our trade discount, email us at info@lackeredobjects.com.